Support

How can we help?

Answers for asopilot on the web and on iPhone. A real person reads every message.

support@asopilot.co · Appkasa LLC, Sharjah Media City (Shams), Sharjah, UAE

Something not working? Check the system status page first. It shows live status for the website, Amelia, the iPhone app, email, notifications and syncing with Apple and Google.

How do I sign in on iPhone?

Open the app and tap Sign in with email. Type the email of your asopilot account and enter the code we send you, or tap the button in the email. You can also use Sign in with Apple if your Apple ID uses the same email as your account.

The app says I have no account

Accounts are created on asopilot.co. Sign in there first with the same email, then sign in on your iPhone.

The code did not arrive

Check your spam or promotions folder and wait a minute. Codes expire after a short while, so always use the newest email. Still nothing? Write to us at support@asopilot.co.

What does Amelia do with my messages?

Your messages and the app data needed to answer are sent to our servers and processed by our AI provider, Anthropic, to write Amelia's replies. The iPhone app asks before your first message, and you can turn this off any time in Settings, AI and privacy. Voice is turned into text on your iPhone; only the text is sent. More in our privacy policy.

Nothing changes without me?

Amelia proposes changes as cards. Nothing reaches App Store Connect until you approve a card, unless you switched on auto-ship for it on the web.

Notifications

Amelia only pings you when something needs your decision, like App Review results. Turn them on or off in the app under Settings, Notifications.

How do I delete my account?

In the iPhone app: Settings, Delete account. On the web: Your account, Delete account. Workspaces only you use are deleted with their data; workspaces you share stay with the other members. Nothing is deleted in App Store Connect.

Report a problem or share an idea

In the iPhone app tap Settings, Send feedback, or shake your phone. You can also write to support@asopilot.co.

See also our privacy policy, terms and security page.